Remote Travel Care Coordinator - Flexible Growth

Excitingtravelnow; Stillwater (OK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support throughout the journey.

You will serve as a primary point of contact for travel inquiries, provide timely responses, support itinerary updates, and maintain detailed client records while working remotely.

This role offers comprehensive training, flexible remote work, ongoing mentorship, and clear advancement opportunities within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow-up communication
• Adhere to company procedures and service standards

Skills

Strong customer service

Relationship-building

Detail-oriented

Self-directed

Remote work

Experience in customer service/sales

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support throughout the journey.

You will serve as a primary point of contact for travel inquiries, provide timely responses, support itinerary updates, and maintain detailed client records while working remotely.

This role offers comprehensive training, flexible remote work, ongoing mentorship, and clear advancement opportunities within the organization.