Remote Travel Care Coordinator - Flexible & Growth-Oriented

Excitingtravelnow; Tullahoma (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Training and mentorship

Remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through the planning process and provide attentive, professional support. You will serve as a primary contact for travel inquiries and help coordinate itineraries while building positive client relationships.

This remote role offers training, tools, and ongoing mentorship, plus flexible work arrangements and opportunities for advancement within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Detail-oriented

Self-directed

Sales support/administration

Learning new systems

Travel interest

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through the planning process and provide attentive, professional support. You will serve as a primary contact for travel inquiries and help coordinate itineraries while building positive client relationships.

This remote role offers training, tools, and ongoing mentorship, plus flexible work arrangements and opportunities for advancement within the organization.