Remote Travel Care Coordinator

Excitingtravelnow; Watertown (SD); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Training & mentorship

Remote-friendly

Career advancement

Zusammenfassung

Excitingtravelnow is seeking a Customer Care Coordinator for Travel Services to guide travelers through planning and provide attentive support.

You will serve as the main contact for inquiries, respond promptly, coordinate itineraries, and maintain detailed client records while working in a flexible remote environment. This role emphasizes service excellence and relationship-building in a travel-focused team.

Training and mentorship are provided to help you grow within the organization.

Qualifikationen

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Aufgaben

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow-up communication
• Adhere to company procedures and service standards

Kenntnisse

Customer service

Relationship-building

Detail-oriented

Self-directed

Remote work

Travel interest

Jobbeschreibung

Excitingtravelnow is seeking a Customer Care Coordinator for Travel Services to guide travelers through planning and provide attentive support.

You will serve as the main contact for inquiries, respond promptly, coordinate itineraries, and maintain detailed client records while working in a flexible remote environment. This role emphasizes service excellence and relationship-building in a travel-focused team.

Training and mentorship are provided to help you grow within the organization.