Remote Travel Care Coordinator - Client Support & Planning

Excitingtravelnow; Valley City (ND); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow in Valley City, North Dakota is looking for a Customer Care Coordinator to deliver exceptional service and build positive client relationships. You will guide travelers through planning while providing professional support. Responsibilities include responding to inquiries, maintaining documentation, and monitoring client needs. Ideal candidates have strong customer service skills, attention to detail, and a passion for travel. The role offers a flexible work environment and opportunities for advancement.

Qualifications

• Strong customer service and relationship-building skills are essential.
• Detail-oriented with strong follow-through needed.
• Experience in customer service, sales support, or administration preferred.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Monitor client needs before, during, and after travel.

Skills

Strong customer service skills

Relationship-building skills

Detail-oriented

Self-directed

Comfortable learning new systems

Job description

Excitingtravelnow in Valley City, North Dakota is looking for a Customer Care Coordinator to deliver exceptional service and build positive client relationships. You will guide travelers through planning while providing professional support. Responsibilities include responding to inquiries, maintaining documentation, and monitoring client needs. Ideal candidates have strong customer service skills, attention to detail, and a passion for travel. The role offers a flexible work environment and opportunities for advancement.