Remote Travel Care Coordinator — Client Support & Planning

Excitingtravelnow; Thomasville (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow in Thomasville, Georgia seeks a Customer Care Coordinator to guide travelers through planning and ensure exceptional service. You'll be responsible for responding to inquiries, supporting travel planning, and monitoring client needs. The ideal candidate has strong customer service and relationship-building skills, is detail-oriented, and enjoys working remotely. The company offers training, tools, and advancement opportunities.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Strong customer service skills

Relationship-building skills

Detail-oriented

Self-directed

Experience in customer service or sales support

Job description

Excitingtravelnow in Thomasville, Georgia seeks a Customer Care Coordinator to guide travelers through planning and ensure exceptional service. You'll be responsible for responding to inquiries, supporting travel planning, and monitoring client needs. The ideal candidate has strong customer service and relationship-building skills, is detail-oriented, and enjoys working remotely. The company offers training, tools, and advancement opportunities.