Remote Travel Care Coordinator - Client Success & Planning

Excitingtravelnow; Winchester (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator – Travel Services based in Virginia. In this role, you will assist travelers, providing them with valuable support during the planning process.

Your responsibilities include serving as the main contact for travel inquiries, responding to questions, and ensuring clients' needs are met throughout their travel experience. This position offers a flexible remote work environment and growth opportunities within the company.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Relationship-building

Detail-oriented

Self-directed

Familiarity with online platforms

Job description

Excitingtravelnow is seeking a Customer Care Coordinator – Travel Services based in Virginia. In this role, you will assist travelers, providing them with valuable support during the planning process.

Your responsibilities include serving as the main contact for travel inquiries, responding to questions, and ensuring clients' needs are met throughout their travel experience. This position offers a flexible remote work environment and growth opportunities within the company.