Remote Travel Care Coordinator

Excitingtravelnow; Punta Gorda (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and tools

Ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator for Travel Services. In this remote role, you'll serve as a key contact for inquiries, providing professional support to travelers during their planning process.

Ideal candidates will possess strong customer service skills, attention to detail, and a passion for travel. The position offers flexible work and opportunities for advancement within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship building

Detail-oriented

Self-directed

Comfortable with online platforms

Job description

Excitingtravelnow is seeking a Customer Care Coordinator for Travel Services. In this remote role, you'll serve as a key contact for inquiries, providing professional support to travelers during their planning process.

Ideal candidates will possess strong customer service skills, attention to detail, and a passion for travel. The position offers flexible work and opportunities for advancement within the organization.