Remote Travel Care Coordinator

Excitingtravelnow

Iowa

Remote

USD 42,000 - 56,000

Full time

4 days ago
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Benefits offered by this job

Training
Flexible remote work
Advancement opportunities
Positive team culture

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support. You will be a primary contact for travel inquiries and help manage itineraries while building positive client relationships.

This remote role offers flexible scheduling, ongoing mentorship, and opportunities to advance within the organization. Ideal candidates are customer-service oriented, detail-focused, comfortable learning new online platforms, and

Qualifications

  • Strong customer service and relationship-building skills.
  • Detail-oriented with strong follow-through.
  • Self-directed and comfortable working remotely.
  • Experience in customer service, sales support, or administration preferred.
  • Comfortable learning new systems and online platforms.
  • Interest in travel or tourism is a plus.

Responsibilities

  • Serve as a primary point of contact for travel-related inquiries.
  • Provide timely and accurate responses to customer questions.
  • Support travel planning coordination and itinerary updates.
  • Monitor client needs before, during, and after travel.
  • Maintain detailed documentation and follow-up communication.
  • Adhere to company procedures and service standards.

Skills

Customer service
Relationship-building
Detail-oriented
Remote work
Sales support

Tools

CRM software
Ticketing systems

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support. You will be a primary contact for travel inquiries and help manage itineraries while building positive client relationships.

This remote role offers flexible scheduling, ongoing mentorship, and opportunities to advance within the organization. Ideal candidates are customer-service oriented, detail-focused, comfortable learning new online platforms, and

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