Remote Travel Booking & Client Support Specialist

Free resume; Ohio; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote schedule

One-on-one support

Job summary

FreeResume is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others and thrives in a flexible work environment.

The position offers comprehensive training, access to booking tools and resources, and a flexible remote schedule to support a positive client experience.

Qualifications

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about available destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Skills

Customer service

Communication

Remote work

Proactive

Tools

Booking tools

Online systems

Job description

FreeResume is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others and thrives in a flexible work environment.

The position offers comprehensive training, access to booking tools and resources, and a flexible remote schedule to support a positive client experience.