Remote Client Support & Travel Booking Specialist

Network Travel Careers; Atlanta (GA); Remote; USD 36,000 - 60,000; Full time

Job summary

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

This remote role offers flexible scheduling, comprehensive training, and access to booking tools, with a supportive team environment and ongoing guidance to ensure a smooth travel experience

Qualifications

• Strong customer service and professional communication.
• Organized, detail-oriented, comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections
• Provide customer support through email, phone, and messaging in a professional manner
• Help gather and maintain information needed for reservations and itinerary support
• Coordinate booking details and follow up with clients as needed
• Maintain accurate notes, client profiles, and documentation within our systems
• Respond promptly to client questions and provide helpful guidance
• Support administrative tasks related to planning and booking services
• Work collaboratively with the team to ensure a smooth and positive client experience

Skills

Customer service

Communication skills

Remote work

Organization

Tools

Booking tools

Job description

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

This remote role offers flexible scheduling, comprehensive training, and access to booking tools, with a supportive team environment and ongoing guidance to ensure a smooth travel experience