Remote Travel Booking & Client Support Specialist

Network Travel Careers; Baltimore (MD); Remote; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

No experience required — full training

Comprehensive training and onboarding

Access to booking tools and resources

Flexible remote schedule

One-on-one support

Team-focused environment

Zusammenfassung

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients plan trips, coordinate bookings, and provide friendly support. This remote role is ideal for someone who communicates professionally and enjoys helping others.

You will organize details, respond via email, phone, and chat, and maintain client records. We provide full training, access to booking tools, and a flexible schedule within a supportive team.

Qualifikationen

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.

Aufgaben

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about available destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Kenntnisse

Customer service

Communication

Organization

Remote work

Jobbeschreibung

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients plan trips, coordinate bookings, and provide friendly support. This remote role is ideal for someone who communicates professionally and enjoys helping others.

You will organize details, respond via email, phone, and chat, and maintain client records. We provide full training, access to booking tools, and a flexible schedule within a supportive team.