Remote Travel Booking & Client Support Specialist

Destination Careers; United States; A distancia; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training provided

Flexible remote schedule

Remote tools access

One-on-one support

Team environment

Descripción de la vacante

Destination Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning, booking coordination, and general customer support. This remote role offers a flexible work environment and professional communication requirements.

Responsibilities include organizing booking details, assisting with reservations, and maintaining client information with a focus on excellent service. Training is provided for new hires.

Formación

• Must have strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Able to work remotely and manage your own schedule.

Responsabilidades

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about available destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Conocimientos

Customer service

Communication

Organized

Remote work

Proactive

Training provided

Herramientas

Online tools

Descripción del empleo

Destination Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning, booking coordination, and general customer support. This remote role offers a flexible work environment and professional communication requirements.

Responsibilities include organizing booking details, assisting with reservations, and maintaining client information with a focus on excellent service. Training is provided for new hires.