Remote Travel Booking & Client Support Specialist

Network Travel Careers; Kansas; Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Full training provided

Comprehensive onboarding

Access to booking tools and resources

Flexible remote schedule

One-on-one support

Job summary

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role suits someone who communicates professionally and enjoys helping others while managing a flexible schedule.

You will organize bookings, respond to inquiries by email, phone, and message, maintain client profiles, and work with the team to ensure a smooth travel experience.

Qualifications

• Excellent customer service and communication skills.
• Organized and detail-oriented.
• Able to work remotely and manage own schedule.
• Professional, dependable and proactive.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay Informed About Available Destinations, Suppliers, And Experience Options
• Support administrative tasks related to planning and booking services
• Work collaboratively with the team to ensure a smooth and positive client experience

Skills

Customer service

Communication skills

Remote work

Organization

Job description

Network Travel Careers is seeking a reliable Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role suits someone who communicates professionally and enjoys helping others while managing a flexible schedule.

You will organize bookings, respond to inquiries by email, phone, and message, maintain client profiles, and work with the team to ensure a smooth travel experience.