Remote Training Specialist for Public Safety Software

Motorola Solutions; Orlando (FL); Remote; USD 68,000 - 70,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Customer Education Specialist to train agency customers on Motorola Flex software and designated third-party software, with a remote setup and travel to customer sites across the United States.

You will conduct on-site and remote training sessions, present material using various methods, and manage reporting and scheduling communications while working under the Customer Education Lead. A high school diploma and CJIS background check are required.

Qualifications

• Must have a valid driver's license.
• Experience with Motorola Flex Administration preferred.
• CJIS Security Policy background check required.

Responsibilities

• Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services.
• Conducting on-site and remote training for the Motorola Flex software and the designated third-party software.
• Presenting training using a variety of classroom training methods, including lectures, flip charts, online projection, etc.
• Completing department-required reports within set standards.
• Managing communication with customer contact(s) related to the training schedule.
• Coordinating customer (agency) information between trainers.
• Operates under supervision from the Customer Education Lead.
• Relying on instructions and pre-established guidelines to perform the functions of the job.

Skills

Driver's license

Motorola Flex Administration

Training delivery

Education

High School Diploma

Tools

Motorola Flex Software

Third-party software training

Job description

Motorola Solutions is seeking a Customer Education Specialist to train agency customers on Motorola Flex software and designated third-party software, with a remote setup and travel to customer sites across the United States.

You will conduct on-site and remote training sessions, present material using various methods, and manage reporting and scheduling communications while working under the Customer Education Lead. A high school diploma and CJIS background check are required.