Remote Public Safety Software Trainer (75%+ Travel)

Motorola Solutions; Charlotte (NC); Remote; USD 68,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is seeking a Customer Education Specialist to train agency customers on the Motorola Flex software and related systems. This is a remote role with 75%+ travel to customer sites across the United States, and candidates may reside anywhere in the U.S.

You will conduct on-site and remote training, present using various methods, and manage training schedules and reports under the guidance of the Customer Education Lead.

Qualifications

• Must have a valid driver's license.
• Experience with Motorola Flex Administration preferred.
• CJIS Security Policy background check requirement.

Responsibilities

• Teaching and instructing agency customers/end users and staff on the use and operating methods of complex software products and services.
• Conducting on-site and remote training for the Motorola Flex software and the designated third-party software.
• Presenting training using a variety of classroom training methods, including lectures, flip charts, online projection, etc.
• Completing department-required reports within set standards.
• Managing communication with customer contact(s) related to the training schedule.
• Coordinating customer information between trainers.
• Operates under supervision from the Customer Education Lead.
• Relying on instructions and pre-established guidelines to perform the functions of the job.

Skills

Driver's license

Motorola Flex Administration

Education

High School Diploma

Job description

Motorola Solutions is seeking a Customer Education Specialist to train agency customers on the Motorola Flex software and related systems. This is a remote role with 75%+ travel to customer sites across the United States, and candidates may reside anywhere in the U.S.

You will conduct on-site and remote training, present using various methods, and manage training schedules and reports under the guidance of the Customer Education Lead.