Remote-to-Start: Financial Services CSR

Russell Tobin; South Jordan (UT); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k)-retirement savings

Employee assistance program

Job summary

Russell Tobin is hiring a Customer Support Representative to join their team in South Jordan, Utah. In this role, you will handle incoming calls regarding service inquiries and provide support on financial products. This position requires excellent communication skills and the ability to work collaboratively. The role transitions from remote training to an in-office position, with hybrid work options available after six months. Competitive compensation and benefits are offered, including healthcare coverage and retirement savings plans.

Qualifications

• Preference for a College Degree or Previous Contact Center Experience.
• Highly professional, career-driven, and committed to delivering world-class service.
• Excellent communication skills and ability to work effectively in a team environment.
• Strong aptitude for multitasking and adjusting to fast-paced environments.

Responsibilities

• Address incoming phone calls with a high degree of accuracy and efficiency.
• Provide support on cash management products, online services, and general financial inquiries.
• Contribute to a fast-paced, team-oriented environment.
• Multi-task and adjust quickly to changes in a busy financial service center.

Skills

Excellent communication skills

Ability to work in a team environment

Strong aptitude for multitasking

Education

College Degree or Previous Contact Center Experience

Job description

Russell Tobin is hiring a Customer Support Representative to join their team in South Jordan, Utah. In this role, you will handle incoming calls regarding service inquiries and provide support on financial products. This position requires excellent communication skills and the ability to work collaboratively. The role transitions from remote training to an in-office position, with hybrid work options available after six months. Competitive compensation and benefits are offered, including healthcare coverage and retirement savings plans.