Entry Level Representative (Recent Grads Needed)

Russell Tobin; South Jordan (UT); Hybrid; USD 27,552 - 30,307; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Life and disability insurance

Employee discounts

Job summary

A leading recruitment agency in South Jordan is seeking an Entry Level Customer Support Representative. This role involves handling incoming service inquiries with accuracy and efficiency, contributing to a fast-paced team environment. Candidates should be professional, career-driven, and possess strong communication skills. The position offers a competitive pay rate and a hybrid work schedule after an initial training period.

Qualifications

• Preference for a Bachelor's Degree or previous contact center experience.
• Highly professional, career-driven, and committed to delivering world-class service.
• Strong aptitude for multitasking and adjusting to fast-paced environments.

Responsibilities

• Address incoming phone calls with accuracy and efficiency.
• Provide support on cash management products and online services.
• Contribute to a fast-paced, team-oriented environment.

Skills

Excellent communication skills

Multitasking ability

Teamwork

Education

Bachelor's Degree

Job description

Entry Level Representative (Recent Grads Needed)

Job title: Customer Support/Account Rep - Sr

Location: South Jordan, UT

Duration: 6 months

Pay rate: $20/hr - $22/hr

Work Schedule Overview

Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.

In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands‑on experience, and strong team bonds.

Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.

Preference Criteria

• We prefer candidates with either a College Degree or Previous Contact Center Experience.

Position Description

Join our client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.

Key Responsibilities

• Addressing incoming phone calls with a high degree of accuracy and efficiency.
• Providing support on cash management products, online services, and general financial inquiries.
• Contributing to a fast‑paced, team-oriented environment.
• Multi‑tasking and adjusting quickly to changes in a busy financial service center.

Qualifications

• Preference for a Bachelors Degree or Previous Contact Center Experience.
• Highly professional, career-driven, and committed to delivering world-class service.
• Excellent communication skills and ability to work effectively in a team environment.
• Strong aptitude for multitasking and adjusting to fast‑paced environments.

Why Join Us

• Opportunity to work with a reputable financial institution.
• Dynamic and collaborative work environment.
• Competitive compensation package and opportunities for career advancement.
• Be part of a team dedicated to delivering excellence in client service.

Benefits Disclosure

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.