Entry-Level Customer Support – Remote Training

Russell Tobin; South Jordan (UT); Híbrido; USD 29.000 - 30.000; Jornada completa

Descripción de la vacante

Russell Tobin seeks a Customer Support Representative in South Jordan, UT. The role starts with 4-5 weeks of fully remote training, followed by a hybrid schedule of 3 days in-office and 2 days remote after six months.

You will handle brokerage-related inquiries, assist with Cash Management products, and guide clients through online accounts and mobile apps. The ideal candidate has a college degree or prior contact center experience, strong communication, and customer service skills, with the

Formación

• Strong communication and customer service skills.
• Ability to multitask while maintaining accuracy and attention to detail.

Responsabilidades

• Respond to incoming calls regarding brokerage accounts with accuracy and professionalism.
• Assist clients with Brokerage Cash Management products and services.
• Support customers with online account access, website navigation, and mobile app usage.
• Handle general account inquiries, financial questions, and service-related requests.
• Maintain high service standards and achieve performance goals in a fast-paced environment.

Conocimientos

Communication

Customer service

Multitasking

Attention to detail

Educación

College degree or equivalent

Descripción del empleo

Russell Tobin seeks a Customer Support Representative in South Jordan, UT. The role starts with 4-5 weeks of fully remote training, followed by a hybrid schedule of 3 days in-office and 2 days remote after six months.

You will handle brokerage-related inquiries, assist with Cash Management products, and guide clients through online accounts and mobile apps. The ideal candidate has a college degree or prior contact center experience, strong communication, and customer service skills, with the