Remote Ticketing & Reporting Coordinator

OpenKrill; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Frontier, a New York–based, fully remote talent partner, seeks a Ticketing Coordinator to join the remote ticketing team. You will own the reporting rhythm, pulling sales counts across Ticketmaster, AXS, and other platforms, and sending mid-day updates to tour managers and promoters.

The role stresses accuracy and clear written English in partner communications. The position demands meticulous data work, weekly and daily reporting, and collaboration with internal teams.

Qualifications

• Strong spreadsheet skills: lookups, pivots, clean formatting, and catching numbers that don't add up.
• Excellent written English. Communications with partners must be polished and confident.
• Careful with detail and reliable on recurring deadlines.
• Comfortable managing a large queue of recurring tasks in Asana.

Responsibilities

• Weekly partner counts: pull VIP and travel package sales across tours and update the counts grid.
• Daily reporting: send 12 PM ET updates and monitor inbox for partner questions.
• Per-show execution: ensure VIP packages go offsale on time and process settlements.
• Program setup: share details with venues, verify links, and spot-check pricing data.
• Tools: use Ticketmaster/AXS/Tixr, spreadsheets, and Asana for project work.

Skills

Spreadsheets

Written English

Attention to detail

Asana usage

Tools

Ticketmaster TM1/ISM

AXS

Tixr

Asana

Job description

Frontier, a New York–based, fully remote talent partner, seeks a Ticketing Coordinator to join the remote ticketing team. You will own the reporting rhythm, pulling sales counts across Ticketmaster, AXS, and other platforms, and sending mid-day updates to tour managers and promoters.

The role stresses accuracy and clear written English in partner communications. The position demands meticulous data work, weekly and daily reporting, and collaboration with internal teams.