Ticketing Coordinator (Fully Remote)

Confidential; United States; Remote; USD 48,000 - 72,000; Full time

Job summary

Confidential, a partner in live entertainment ticketing, seeks an Operations Specialist to produce sales reports, track VIP packages, and reconcile ticketing activities. This remote, full-time role collaborates with an international team and supports guest services for VIP travelers.

You'll work with AI-assisted reporting tools and automation workflows to improve accuracy and speed, gaining industry exposure in live entertainment and tour operations across multiple platforms.

Qualifications

• Strong Excel and Google Sheets skills, including lookups, pivot tables, and data validation.
• Excellent written English and high attention to detail for accurate reporting and reconciliation.
• Familiarity with ticketing platforms and remote collaboration tools like Asana and Slack.
• Remote position with full-time schedule and international team exposure.
• Gain industry experience in live entertainment and tour operations.
• Work with modern AI-assisted reporting tools and automation workflows.

Responsibilities

• Produce daily and weekly sales reports, track inventory and VIP package status across multiple platforms.
• Reconcile tickets, process refunds, and coordinate settlements with venues and promoters.
• Manage inboxes, verify ticketing links, and support guest services for VIP and travel package customers.

Skills

Excel

Google Sheets

Lookups

Pivot Tables

Data Validation

Tools

Asana

Slack

Job description

• Produce daily and weekly sales reports, track inventory and VIP package status across multiple platforms.
• Reconcile tickets, process refunds, and coordinate settlements with venues and promoters.
• Manage inboxes, verify ticketing links, and support guest services for VIP and travel package customers.

Requirements:

• Strong Excel and Google Sheets skills, including lookups, pivot tables, and data validation.
• Excellent written English and high attention to detail for accurate reporting and reconciliation.
• Familiarity with ticketing platforms and remote collaboration tools like Asana and Slack.
• Remote position with full-time schedule and international team exposure.
• Gain industry experience in live entertainment and tour operations.
• Work with modern AI-assisted reporting tools and automation workflows.

Confidential

This company is a partner organization that supports ticketing operations for live entertainment, VIP experiences, and destination events. Its culture emphasizes collaboration with ticketing leadership and cross-functional teams in a fast-paced, internationally oriented environment.