Remote Third-Party Collections Specialist – Commission

LCS Financial Services Corporation; Arkansas; Remoto; USD 35.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Commission

Weekday schedule

Health insurance

Life insurance & disability

401k

Paid holidays

DTO

Team-oriented environment

Descrizione del lavoro

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to support our nationwide recovery team from a home office. You will negotiate resolutions, set up payment plans, and uphold regulatory compliance while maintaining professional client interactions.

This full-time role offers a weekday schedule, performance-based earning potential, comprehensive benefits, and a collaborative, results-driven environment.

Competenze

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.

Mansioni

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Conoscenze

Negotiation

Persuasion

Conflict resolution

Verbal communication

Active listening

Telephone etiquette

Organizational skills

Independence

Formazione

High school diploma or equivalent

Strumenti

Skip-tracing tools

Collection management systems

Descrizione del lavoro

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to support our nationwide recovery team from a home office. You will negotiate resolutions, set up payment plans, and uphold regulatory compliance while maintaining professional client interactions.

This full-time role offers a weekday schedule, performance-based earning potential, comprehensive benefits, and a collaborative, results-driven environment.