Remote Third-Party Collections Specialist

LCS Financial Services Corporation; Minnesota; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

100% Remote Position

Commission

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Life Insurance & Disability

Job summary

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. The role emphasizes negotiating resolutions, skip-tracing, and maintaining compliance while working from home.

We seek experienced collectors who can work independently, hit performance goals, and contribute to recovery targets. A 100% remote position with growth opportunities and performance-based compensation awaits the right candidate.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Skills

Debt collection

Negotiation

Active listening

Telephone etiquette

Regulatory compliance

Independent work

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Job description

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. The role emphasizes negotiating resolutions, skip-tracing, and maintaining compliance while working from home.

We seek experienced collectors who can work independently, hit performance goals, and contribute to recovery targets. A 100% remote position with growth opportunities and performance-based compensation awaits the right candidate.