Remote Third-Party Collections Pro — Commission & Growth

Lcs-Financial-Services-Corporation; Illinois; Remote; USD 40,000 - 68,000; Full time

Benefits offered by this job

100% Remote Position

Commission

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. In this role you will manage inbound and outbound calls, negotiate settlements, and document activities while maintaining compliance and a professional demeanor.

The ideal candidate has at least 2 years in third‑party collections, strong negotiation and communication skills, and the ability to work independently from a distraction‑free home office.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws and company policies.
• Maintaining consistent communication with management and team members while working remotely.

Skills

Negotiation

Persuasion

Conflict-resolution

Verbal communication

Active listening

Telephone etiquette

Organizational skills

Independent work

Professionalism

Reliability

Education

High School Diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. In this role you will manage inbound and outbound calls, negotiate settlements, and document activities while maintaining compliance and a professional demeanor.

The ideal candidate has at least 2 years in third‑party collections, strong negotiation and communication skills, and the ability to work independently from a distraction‑free home office.