Remote Third-Party Collections Pro

LCS Financial Services Corporation; Louisiana; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

100% Remote

Commission

Weekday schedule

Medical/Dental/Vision Insurance

Life & Disability Insurance

401k Plan

Paid Holidays

DTO

Job summary

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to negotiate resolutions on delinquent accounts and manage portfolios from a home office. The role emphasizes compliance, professional communication, and delivering results on a nationwide collections team.

Ideal candidates have at least 2 years in third-party debt collection, strong negotiation skills, and the ability to work independently within a regulated remote environment.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage collection accounts and negotiate payment arrangements.
• Excellent verbal communication and active listening skills.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Knowledge of applicable debt collection laws and regulations.
• Professionalism and reliability.
• Ability to maintain a confidential remote workspace.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional interactions while navigating difficult conversations.
• Ensure compliance with federal, state, and local collection laws and company policies.
• Maintain communication with management while working remotely.

Skills

Negotiation

Persuasion

Conflict resolution

Active listening

Telephone etiquette

Time management

Independence

Regulatory compliance knowledge

Education

High school diploma

Tools

Skip-tracing tools

CRM systems

Job description

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to negotiate resolutions on delinquent accounts and manage portfolios from a home office. The role emphasizes compliance, professional communication, and delivering results on a nationwide collections team.

Ideal candidates have at least 2 years in third-party debt collection, strong negotiation skills, and the ability to work independently within a regulated remote environment.