Remote Third-Party Collections Expert

LCS Financial Services Corporation; Madison (WI); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Flexible time-off

Job summary

LCS Financial Services Corporation is seeking an experienced Collections Specialist to join a nationwide remote team. You will manage inbound/outbound calls, negotiate settlements, and apply skip-tracing techniques while maintaining compliance and high professionalism.

Requires minimum 2 years in third-party debt collection, bilingual English/Spanish, and ability to work from a distraction-free home office.

Qualifications

• 2+ years of third-party debt collection experience.
• Ability to negotiate settlements effectively.
• Strong verbal communication and listening skills.
• Knowledge of debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on individuals’ financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Maintain accurate account documentation and prioritize collection activities.

Skills

Negotiation

Verbal communication

Active listening

Telephone etiquette

Regulatory knowledge

Education

High school diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking an experienced Collections Specialist to join a nationwide remote team. You will manage inbound/outbound calls, negotiate settlements, and apply skip-tracing techniques while maintaining compliance and high professionalism.

Requires minimum 2 years in third-party debt collection, bilingual English/Spanish, and ability to work from a distraction-free home office.