Remote Territory Support Specialist (EdTech)

edmentum; BLOOMINGTON (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Time away program

Volunteer time away

Job summary

Edmentum is seeking a Territory Support Representative to operate within a Remote First sales framework, supporting large state implementations and districts. You will engage building leaders via outbound calls and emails to verify renewals and ensure smooth district and consortium deployments.

You’ll manage orders, keep CRM up-to-date, and build reports on product usage and at-risk accounts while collaborating with Customer Service and Customer Success to deliver a seamless client experience.

Qualifications

• Bachelor's degree or equivalent experience, ideally in K-12 education.
• Experience in sales, business development, or lead generation within a customer-focused, revenue-driven environment.
• Hands-on experience with a CRM system and everyday business tools like MS Outlook and virtual meeting platforms.
• Willingness to travel a little and run professional virtual meetings.

Responsibilities

• Connect directly with building level leadership through outbound calls and emails to verify renewal purchases and support district and consortium implementations.
• Prepare and process sales orders with accuracy and care, ensuring clients receive timely, correct documentation.
• Keep CRM records current and organized so your Field Sales partners always have the latest client insight.
• Build and share reports that highlight product usage and at-risk accounts, helping the team stay one step ahead.
• Communicate proactively with clients through follow-ups, confirmations, and helpful product information.
• Partner across departments, including Customer Service and Customer Success, to deliver a seamless client experience.

Skills

CRM experience

Sales background

Time management

Communication skills

Education

Bachelor's degree or equivalent

Tools

MS Outlook

Video conferencing

Job description

Edmentum is seeking a Territory Support Representative to operate within a Remote First sales framework, supporting large state implementations and districts. You will engage building leaders via outbound calls and emails to verify renewals and ensure smooth district and consortium deployments.

You’ll manage orders, keep CRM up-to-date, and build reports on product usage and at-risk accounts while collaborating with Customer Service and Customer Success to deliver a seamless client experience.