Remote Technical Writer — Build Docs & API Guides for SaaS

EULER; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Remote work

Full ownership

Entrepreneurial culture

Job summary

EULER is hiring its first Technical Writer to own EULER's documentation ecosystem—from help center articles to API references and internal playbooks—ensuring content is clear, accurate, and useful. You’ll work with Product, Engineering, Customer Success, and Support to translate complex features into approachable documentation and maintain a company-wide style guide.

This remote role requires 3+ years in technical writing for a B2B SaaS product and a proven ability to build knowledge bases from

Qualifications

• 3+ years of experience in technical writing for a B2B SaaS product.
• Exceptional written English with ability to simplify complexity.
• Experience building and maintaining a help center or knowledge base from scratch.
• Comfortable working with engineers and product managers to document features accurately.

Responsibilities

• Build and maintain Euler's help center - product documentation, how-to guides, FAQs, and release notes.
• Write clear, user-friendly documentation for new features and product updates with Product and Engineering.
• Develop and maintain API documentation and technical integration guides for customers and partners.
• Create internal documentation - onboarding playbooks, process guides, and training materials for CS and Support teams.
• Establish and maintain a documentation style guide and content standards across all materials.
• Continuously audit and improve existing documentation for accuracy, clarity, and completeness.
• Partner with Support to identify knowledge gaps that can be addressed with better documentation.

Skills

Technical writing

B2B SaaS

API documentation

Tools

Notion

Intercom Articles

Confluence

Job description

EULER is hiring its first Technical Writer to own EULER's documentation ecosystem—from help center articles to API references and internal playbooks—ensuring content is clear, accurate, and useful. You’ll work with Product, Engineering, Customer Success, and Support to translate complex features into approachable documentation and maintain a company-wide style guide.

This remote role requires 3+ years in technical writing for a B2B SaaS product and a proven ability to build knowledge bases from