Remote Technical Trainer for Government IT & Training

GovCIO; Phoenix (AZ); Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

EAP

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

GovCIO is seeking a remote Technical Trainer to design, deliver, and continuously improve training programs focused on operational workflows, technical systems, software, and hardware. You will create clear, engaging materials and deliver sessions to diverse audiences, collaborating with cross-functional teams to align with evolving program objectives.

The role requires strong presentation and writing skills, experience with LMS and e-learning tools, and the ability to translate complex concepts

Qualifications

• Bachelor's degree in Education, Training, Communications, Technical Writing, Information Technology, or related field plus 5 years of experience (or equivalent).
• Minimum 2 years of experience developing training content, technical documentation, or knowledge materials.
• Experience delivering classroom, virtual, or webinar-based training to diverse audiences.
• Experience supporting operational/technical/government/enterprise technology environments preferred.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent communication skills, verbal and written, with ability to produce status reports and scoping documents.
• History of meeting/exceeding performance objectives; calm under pressure and customer-focused.

Responsibilities

• Develop, maintain, and update instructor-led and virtual training, KB articles, SOPs, and other learning resources.
• Deliver engaging trainings to technical and non-technical audiences using ILT, virtual, and self-paced methods.
• Translate complex concepts into clear, user-friendly content.
• Collaborate with program management, operations, product managers, technicians, engineers, and training team to identify needs.
• Evaluate training effectiveness and recommend improvements to boost engagement and knowledge retention.
• Ensure materials stay current with system enhancements and evolving business needs.
• Support new technology implementations through training content development and delivery.
• Foster knowledge transfer and workforce readiness to support mission success.

Skills

Public speaking

Technical writing

Project management

Communication

Team collaboration

Adult learning

Education

Bachelor's degree

Tools

LMS

Microsoft 365

Webinar platforms

Job description

GovCIO is seeking a remote Technical Trainer to design, deliver, and continuously improve training programs focused on operational workflows, technical systems, software, and hardware. You will create clear, engaging materials and deliver sessions to diverse audiences, collaborating with cross-functional teams to align with evolving program objectives.

The role requires strong presentation and writing skills, experience with LMS and e-learning tools, and the ability to translate complex concepts