Remote Technical Support Engineer (West Coast)

Tenable, Inc.; California, Oregon (MO, WI); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Education assistance

Paid time off (PTO)

Job summary

Tenable, Inc. is looking for a Technical Support Engineer to join their remote team. You will address customer technical inquiries and solve complex issues relating to vulnerability assessment software.

The ideal candidate has a Bachelor's degree and 2+ years of experience in networking and technical support, coupled with a strong analytical mindset. This position offers opportunities for career advancement and the chance to work with cutting-edge cybersecurity tools.

Qualifications

• 2+ years of technical support experience.
• Experience in network security is a plus.
• Strong analytical and problem-solving skills.

Responsibilities

• Troubleshoot and resolve technical inquiries.
• Analyze vulnerability scan results.
• Maintain knowledge of Tenable products.

Skills

Technical support

Networking (TCP/IP)

Linux/Unix

Analytical skills

Communication skills

Education

Bachelor’s degree in a technical field or equivalent experience

Tools

Nessus

JIRA

Splunk

SQL

Job description

Tenable, Inc. is looking for a Technical Support Engineer to join their remote team. You will address customer technical inquiries and solve complex issues relating to vulnerability assessment software.

The ideal candidate has a Bachelor's degree and 2+ years of experience in networking and technical support, coupled with a strong analytical mindset. This position offers opportunities for career advancement and the chance to work with cutting-edge cybersecurity tools.