Remote Technical Specialist — Service & Spare Parts

ATS Corporation; Rolling Meadows (IL); On-site; USD 49,593 - 55,104; Full time

Benefits offered by this job

Paid time off (PTO)

Employee incentive bonus program

Comprehensive health benefits

Tuition reimbursement

401K with employer match

Job summary

A leading automation company in Rolling Meadows is seeking an Inside Technical Representative to provide technical support to field teams and customers. This role involves managing remote support activities and maximizing service offerings, requiring excellent problem-solving skills and over 10 years of experience in automation. Competitive compensation is offered, including a starting salary of $36.00 to $40.00 per hour and various benefits.

Qualifications

• 10+ years experience in service/project management in the automation industry.
• Ability to work under pressure with strict time constraints.
• Fluent in English, both written and oral.

Responsibilities

• Provide support to Service Technicians and Project Managers.
• Manage remote support activities for customer on-call support.
• Coordinate with sales to maximize service offerings.

Skills

Excellent understanding of pneumatic, hydraulic, electrical and mechanical components

Troubleshooting automation systems

Excellent interpersonal and communication skills

Proficient with Microsoft Office suite

Time-management skills

Education

High school diploma or equivalency

Job description

A leading automation company in Rolling Meadows is seeking an Inside Technical Representative to provide technical support to field teams and customers. This role involves managing remote support activities and maximizing service offerings, requiring excellent problem-solving skills and over 10 years of experience in automation. Competitive compensation is offered, including a starting salary of $36.00 to $40.00 per hour and various benefits.