Remote Technical Service Engineer - Plastics

Ravago Americas; Wisconsin; Remote; USD 70,000 - 110,000; Full time

Job summary

Ravago Americas is seeking a Technical Service Engineer to provide commercial technical support for existing and targeted customers. The role involves working with customers, suppliers, and Ravago/Entec Polymers colleagues to resolve processing issues and drive technical solutions.

The incumbent will participate in processing trials, assist with material selection, and support business development projects.

Qualifications

• Strong written and verbal communication with customers, suppliers and colleagues.
• Professional conduct with internal and external stakeholders.
• Efficient time management and travel planning.
• Ability to prioritize projects and complete tasks on schedule.
• Commitment to ongoing training and knowledge growth.
• Authorized to work in the United States.

Responsibilities

• Provide commercial technical support to existing and targeted customers.
• Attend processing trials and troubleshoot issues as needed.
• Assist with material selection and design reviews for parts and molds.
• Meet with customers as the technical expert and present technical information.
• Develop and deliver technical presentations and workshops.
• Respond to requests for technical literature, data sheets and material properties.

Skills

Communication skills

Professional demeanor

Time management

Prioritize tasks

Continuous learning

US work authorization

Education

Bachelor’s degree or equivalent

Job description

Ravago Americas is seeking a Technical Service Engineer to provide commercial technical support for existing and targeted customers. The role involves working with customers, suppliers, and Ravago/Entec Polymers colleagues to resolve processing issues and drive technical solutions.

The incumbent will participate in processing trials, assist with material selection, and support business development projects.