Remote Technical Sales Engineer, XRF & LC

Hitachi High-Tech America, Inc; Dallas (TX); Hybrid; USD 100,000 - 137,000; Full time

Job summary

Hitachi High-Tech America, Inc. in the United States seeks a Technical Sales Specialist to drive revenue for Benchtop XRF, CTXRF, LC and other product lines.

The role blends remote work with onsite customer visits, requiring strong English communication and hands-on technical sales support. Responsibilities include forecasting, account management, and conducting instrument demonstrations; travel 50% domestically with some international travel.

Qualifications

• Required Bachelor of Science / Bachelor of Arts in Biology, Physics, Materials Science, Chemistry, Biochemistry, or related field; {E}
• Masters/Graduate Degree in related field preferred. {NE}
• Must have and retain valid driver's license in resident state and must be insurable by our insurance company. {E}

Responsibilities

• Develop and implement sales strategies to achieve sales growth and introduce new products. {E}
• Effectively document and report back on customer requirements and information obtained during meetings with customers. {E}
• Grow and maintain relationships at the management and executive levels that are of strategic importance to the company. {E}
• Represent the company to the customer and vice versa. {E}
• Attend account meetings where you will provide information on technology and present/demonstrate how the technology will meet their customer's needs. {E}
• Within HTA, coordinate and drive the necessary communication and actions to secure sales and/or solve all customer-related difficulties. {E}
• Accurately forecast and achieve budget objectives. {E}
• Utilize SalesForce.com daily by keeping records of accounts, calls, quotes, leads, and expense reports in a timely manner. {E}
• Analyze customer samples for sales opportunities and technical support, and document findings using application reports that are stored in agreed cloud-based systems. {E}
• Assist internal staff and customers with technical support and application issues. {E}
• Visit prospective customers with sales staff in other regions to support sales efforts. {E}
• Visit existing customers to resolve applications- or calibration-related issues. {E}
• Perform instrument demonstrations to customers in support of system sales. {E}
• Provide sales staff with technical information in order to help them respond to customer issues and questions. {E}
• Work with applications engineers to generate technical data for advertising, proof statements, journal publications and other types of documentation. {E}
• Develop product presentation materials and marketing collaterals for the appropriate product line. {E}
• Review and edit marketing documents and other written documents/reports for technical accuracy. {E}
• Deliver compelling product presentations. {E}
• Exhibit leadership by projecting a positive attitude to all employees and customers. {E}
• Portray professionalism and pride in appearance while conforming to policy. {E}
• Comply and adhere to company policies. {E}
• Other assigned tasks or duties. {E}

Skills

Excellent communication

Independent worker

Leadership

English language

Organizational skills

Public speaking

Education

BS/BA in science or related field

MS/Graduate degree preferred

Tools

Excel

Word

PowerPoint

Outlook

Job description

Hitachi High-Tech America, Inc. in the United States seeks a Technical Sales Specialist to drive revenue for Benchtop XRF, CTXRF, LC and other product lines.

The role blends remote work with onsite customer visits, requiring strong English communication and hands-on technical sales support. Responsibilities include forecasting, account management, and conducting instrument demonstrations; travel 50% domestically with some international travel.