Remote Technical Sales Engineer - MAG Solutions

HM Electronics; Carlsbad (CA); Remote; USD 73,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

3 weeks paid vacation first year

Paid holidays

Medical, vision, dental Coverage

Pet insurance

401K contributions

Job summary

HM Electronics is seeking a Sales Engineer to provide technical sales support for MAG revenue objectives, identify opportunities, and serve as a technical resource throughout the sales process. The role requires building relationships with customers, partners, and distributors while collaborating with Engineering, Product, and Marketing teams across the region.

Ideal candidates bring strong communication skills, knowledge of intercom/audio systems, and experience with RFQ/RFP processes.

Qualifications

• Excellent verbal and written communication and presentation skills.
• Strong customer relationship and account management skills.
• Ability to communicate technical concepts effectively to customers, partners, and internal stakeholders.
• Working knowledge of audio principles and intercom systems.
• In-depth knowledge of intercom technologies across industries.
• Knowledge of RFQ/RFP processes and technical proposals.

Responsibilities

• Provide technical sales support to customers, partners, and the Sales team in support of MAG revenue objectives.
• Identify, qualify, develop, and support sales opportunities within the assigned territory.
• Serve as a technical resource throughout the sales process, including product selection, system applications, product demonstrations, and customer inquiries.
• Develop and maintain relationships with customers, key accounts, distributors, and partners to support current and future business opportunities.
• Support partner activities within the region, including pricing discussions, product positioning, promotional activities, and business development initiatives.
• Provide product and technical training to customers, distributors, and partners.
• Provide technical support for bids, RFQs, and RFPs.
• Maintain current knowledge of Clear-Com and Trilogy products, pricing, features, technical specifications, and applications.
• Monitor market trends, customer needs, and competitive activity and share insights with stakeholders.
• Collaborate with Engineering, Product, and Marketing teams to communicate customer requirements and inputs.
• Partner with Marketing and Sales to support MAG activities and events.
• Prepare account information, activity reports, and other required reporting; maintain accurate records.
• Participate in sales meetings and provide updates on opportunities and challenges.
• Represent the company professionally in interactions with customers and partners.
• Provide ongoing technical and commercial support to customers and partners.
• Perform other duties as assigned.

Skills

Verbal and written communication

Customer relationship management

Technical sales skills

Intercom/audio knowledge

Team collaboration

MS Office (Word/Excel/PowerPoint/Out

Travel readiness

Education

Bachelor’s degree in Engineering, Electronics, Audio, Telecommunications, Business, or related field

Tools

MS Office Suite

CRM tools

Job description

HM Electronics is seeking a Sales Engineer to provide technical sales support for MAG revenue objectives, identify opportunities, and serve as a technical resource throughout the sales process. The role requires building relationships with customers, partners, and distributors while collaborating with Engineering, Product, and Marketing teams across the region.

Ideal candidates bring strong communication skills, knowledge of intercom/audio systems, and experience with RFQ/RFP processes.