Technical Sales Engineer I — MAG & Government

HM Electronics Inc; Carlsbad (CA); On-site; USD 73,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

3 weeks paid vacation (first year)

Paid holidays

Medical, vision, dental

Pet insurance

Life insurance

401K contributions

Job summary

Clear-Com, an HME company, is seeking a Sales Engineer I to provide technical sales support and drive MAG revenue in the U.S. West region.

This role requires strong communication, relationship building, and the ability to explain complex intercom systems to customers, partners, and internal teams. You will develop opportunities, support bids and RFQs, train customers, and collaborate with Engineering, Product and Marketing to align solutions with market needs.

Qualifications

• Excellent verbal and written communication and presentation skills.
• Strong customer relationship and account management skills.
• Ability to communicate technical concepts effectively to customers, partners, and internal stakeholders.
• Working knowledge of audio principles and intercom systems.
• In-depth knowledge of intercom technologies across relevant industries.
• Knowledge of technical sales processes, including bids, RFQs, and RFPs.
• Ability to deliver product and technical training.
• Strong analytical, organizational, and problem-solving skills.
• Ability to collaborate across Sales, Engineering, Product, Marketing and other teams.
• Proficiency with MS Word, Excel, Outlook, PowerPoint and related tools.
• Bachelor’s degree in Engineering, Electronics, Audio, Telecommunications, Business, or related field preferred.
• 1–2 years of relevant experience.
• 4–6 years of relevant military experience.
• Experience with professional audio, intercom, broadcast, live production techs preferred.
• Ability to travel ~50%

Responsibilities

• Provide technical sales support to customers, partners, and the Sales team to meet MAG revenue objectives.
• Qualify, develop, and support sales opportunities within the assigned territory.
• Serve as a technical resource during the sales process including demonstrations and inquiries.
• Develop and maintain relationships with customers, accounts, distributors and partners.
• Support partner activities including pricing, positioning, and promotions.
• Provide product and technical training to customers, distributors, and partners.
• Support bids, RFQs, and RFPs with technical input.
• Maintain knowledge of Clear-Com and Trilogy products, pricing, specs and applications.
• Monitor market trends and communicate intelligence to stakeholders.
• Collaborate with Engineering, Product, and Marketing to capture customer requirements.
• Partner with Marketing and Sales for MAG promotions, trade shows, events.
• Prepare account information, activity reports and maintain CRM records.
• Participate in sales meetings and provide opportunity updates.
• Represent the company professionally in external interactions.
• Provide ongoing technical and commercial support to ensure customer satisfaction.
• Perform other duties as assigned.

Skills

Verbal communication

Relationship management

Intercom systems knowledge

Technical sales processes

Training delivery

Team collaboration

MS Office

Bachelor's degree fields

Travel readiness

Education

Bachelor’s degree in Engineering/Electronics/Audio/Telecommunications/Business

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Clear-Com, an HME company, is seeking a Sales Engineer I to provide technical sales support and drive MAG revenue in the U.S. West region.

This role requires strong communication, relationship building, and the ability to explain complex intercom systems to customers, partners, and internal teams. You will develop opportunities, support bids and RFQs, train customers, and collaborate with Engineering, Product and Marketing to align solutions with market needs.