Remote Technical Project Engineer - Cloud Onboarding Lead

Interlaced; Washington (District of Columbia); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Cell phone reimbursement

Health reimbursement

Vacation days

Paid holidays

Volunteer days

Sick time

Bonus

Job summary

Interlaced is a cloud-focused IT services provider seeking a Technical Project Engineer to lead onboarding and offboarding for new clients in a remote, full-time role.

The ideal candidate will have 3+ years in IT, hands-on experience with ConnectWise and ITGlue, and the ability to translate complex technical concepts to non-technical stakeholders. Expect collaboration across teams and ongoing process improvements.

Qualifications

• 3+ years in IT or related field.
• Ability to onboard new clients and manage offboarding tasks.
• Explain complex technical solutions to non-technical users.

Responsibilities

• Lead onboarding for new clients with technical build-out.
• Coordinate with clients and internal teams to ensure smooth transitions.
• Maintain and update IT documentation across systems.
• Assist with offboarding, data transfer, and secure handoffs.
• Support Sidekick projects and improve onboarding templates.

Skills

Problem solving

Technical communication

Client interaction

Documentation

Tools

ConnectWise

ITGlue

Rocket Lane

Basekit

Acronis

Blackpoint

Ironscales

Microsoft 365

Google Workspace

Job description

Interlaced is a cloud-focused IT services provider seeking a Technical Project Engineer to lead onboarding and offboarding for new clients in a remote, full-time role.

The ideal candidate will have 3+ years in IT, hands-on experience with ConnectWise and ITGlue, and the ability to translate complex technical concepts to non-technical stakeholders. Expect collaboration across teams and ongoing process improvements.