Remote Technical Onboarding Lead – Banking Integrations
Apex Systems
14 days+
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Benefits offered by this job
Job summary
A technology staffing and consulting firm is looking for a Technical Onboarding Consultant for a Banking client. This remote role requires leading the technical onboarding process with minimal office visits. Ideal candidates should have over 7 years of experience in customer success within FinTech or Banking and at least 5 years in delivering technical onboarding. Strong project management skills and technical knowledge including API integrations are essential. Numerous benefits are offered to employees, including health and financial plans.
Qualifications
- 7+ years of relevant customer success experience with FinTech, Banks, or e-Commerce.
- At least 5+ years of experience delivering technical onboardings to clients.
- Technical expertise to lead a technical onboarding project.
Responsibilities
- Drive market benchmarking and voice-of-customer for onboarding process.
- Lead onboarding projects to implement banking solutions.
- Manage onboarding content and training materials for stakeholders.
Skills
Customer success experience with FinTech or Banks
Technical onboarding expertise
Project planning & management
Communication skills
Tools
API integrations
SFTP
EDI
XML
TXT batch files
Job description
A technology staffing and consulting firm is looking for a Technical Onboarding Consultant for a Banking client. This remote role requires leading the technical onboarding process with minimal office visits. Ideal candidates should have over 7 years of experience in customer success within FinTech or Banking and at least 5 years in delivering technical onboarding. Strong project management skills and technical knowledge including API integrations are essential. Numerous benefits are offered to employees, including health and financial plans.
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