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Benefits offered by this job
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform
Training, Education and Certification"
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
Job summary
Qualifications
Bachelor's with 8+ years (or commensurate experience) in Business Administration, Information Technology, Project Management, Management, Communications, or related field.
Certifications PMP, CAPM, CSM, SAFe or similar are preferred but not required.
Clearance Required: Public Trust.
Experience in project/program coordination, PMO support, program operations, or business analysis in a fast-paced, technical environment.
Demonstrated ability to manage multiple concurrent priorities, deadlines, and information streams with strong organization, accuracy, and follow-through.
Hands-on experience maintaining program artifacts such as action/deliverable trackers, risk/issue and decision logs, and schedules.
Strong written and verbal communication skills, including translating technical discussions into clear actions, owners, deadlines, and dependencies.
Working familiarity with IT delivery concepts (e.g., Agile/SDLC) and comfort working with technical teams.
Proficiency in Microsoft Office, particularly Excel (formulas, pivot tables, conditional formatting), plus SharePoint and collaboration tools.
Sound judgment on when to act independently, gather more information, or defer to program leadership, with professional communication with senior stakeholders.
Responsibilities
Maintain program trackers and artifacts, actions, decisions, risks, issues, dependencies, milestones, and deliverables.
Monitor schedules and commitments across multiple workstreams; escalate overdue or at‑risk items to TPM.
Incorporate changing priorities while keeping commitments on track.
Proactively follow up with internal teams and subcontractors to obtain status, inputs, and deliverables and drive items to closure.
Support customer coordination within appropriate communication boundaries and escalate as needed.
Prepare agendas and materials for meetings; capture decisions, actions, owners, deadlines, and dependencies.
Draft and assemble status reports, presentations, and SOPs for review.
Maintain tracking and reporting solutions in Excel, SharePoint, and Microsoft 365; identify opportunities for process automation.