Remote Technical Applications Specialist – East Region

Abbott; City of Albany (NY); Remote; USD 61,000 - 123,000; Full time

Benefits offered by this job

Career development

Free medical coverage

Tuition reimbursement

Job summary

Abbott Laboratories seeks a Technical Applications Specialist for the East Region. This remote role focuses on providing primary support to ADD customers and field personnel for the most complex instruments, including onsite integration, assay training, and troubleshooting.

Qualified candidates must reside in the East Region and be willing to travel 90%+. The position requires a Bachelor's degree in Clinical Laboratory Science or related field and 2 years in a clinical laboratory or Abbott

Qualifications

• Bachelor's degree in Clinical Laboratory Science/Medical Technology, Chemistry, Biology or related field.
• Two years' experience in a clinical laboratory, technical call center, or Abbott Diagnostics products.
• Preferred: Bachelor’s in Medical Technology.
• Preferred: Four years’ experience in a clinical laboratory setting.

Responsibilities

• Provide primary support to ADD customers and field personnel for the most complex instruments, focusing on onsite integration, assay training, and troubleshooting.
• Lead instrument and reagent integrations at customer sites in collaboration with project managers.
• Conduct entrance interviews to assess customer needs and manage expectations; plan integration timelines.
• Provide onsite operations training to customers and manage integration timelines.
• Deliver technical support onsite and remotely for hardware, software, and reagent issues; improve customer self-sufficiency.

Education

Bachelor's degree in Clinical Laboratory Science/Medical Technology, Chemistry, Biology or related field

Two years’ experience in Clinical Laboratory environment, technical call center, or Abbott Diagnostics products

Bachelor's Degree in Medical Technology

Four years’ experience in clinical laboratory environment

Job description

Abbott Laboratories seeks a Technical Applications Specialist for the East Region. This remote role focuses on providing primary support to ADD customers and field personnel for the most complex instruments, including onsite integration, assay training, and troubleshooting.

Qualified candidates must reside in the East Region and be willing to travel 90%+. The position requires a Bachelor's degree in Clinical Laboratory Science or related field and 2 years in a clinical laboratory or Abbott