Remote Technical Account Manager: Data Resilience

Veeam Software, Inc.; United States; Remote; USD 86,000 - 127,000; Full time

Job summary

Veeam Software is seeking a Technical Account Manager to plan, architect, and manage professional services focused on data resilience and availability. You will guide customers through assessment, design, implementation, and post-deployment optimization of complex infrastructures, combining deep technical expertise with hands-on project leadership.

This role is remote in France with regular on-site visits and occasional overnight travel.

Qualifications

• Bachelor's degree in a technology field or equivalent experience.
• Industry credentials such as VMware VCP, MCSE, Prince2, ITIL or PMP.
• Hands-on experience with data protection and availability products.
• Consulting and project management experience in enterprise environments.
• Strong virtualization, storage, networking, and enterprise apps knowledge.
• Business-fluent French and English, with willingness to travel overnight.

Responsibilities

• Contribute to proposals and statements of work for upcoming engagements
• Lead the delivery of implementation and consulting services, including project plans, schedules, communication plans, resource plans, and status updates
• Support solution assessment, architecture design, and resolution of post‑installation issues
• Estimate implementation effort and create white papers, solution guides, best‑practice documents, and tailored customer documentation
• Deliver on‑site knowledge transfer sessions and document configurations and completed activities
• Analyze installed customer environments and recommend optimal configurations while bridging communication between clients and internal support teams
• Spot additional needs within customer environments that the solution portfolio can address and feed process and documentation improvements back to the team

Skills

Project management

Consulting experience

Multitasking

Travel willingness

Bilingual French English

Education

Bachelor's degree in technology

VMware VCP

Microsoft MCSE

Prince2

ITIL

PMP

Tools

Exchange

SQL

Oracle

VMware

Hyper-V

Job description

Veeam Software is seeking a Technical Account Manager to plan, architect, and manage professional services focused on data resilience and availability. You will guide customers through assessment, design, implementation, and post-deployment optimization of complex infrastructures, combining deep technical expertise with hands-on project leadership.

This role is remote in France with regular on-site visits and occasional overnight travel.