Remote Technical Account Manager: Cyber-First & Presales

Logically; Dublin (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for professional growth

Job summary

Logically is seeking a Technical Account Manager to bridge pre-sales and post-sales support, acting as a technology adviser for assigned customers. You will build long-term relationships, coordinate with engineering and sales, and represent the customer voice across internal teams.

The role requires 6–9 years in IT or sales engineering, presales exposure, and CRM proficiency. This remote position includes 25% travel and a clear path for professional growth.

Qualifications

• Bachelor’s degree in computer science or related field.
• 6–9 years in sales engineering or IT in managed services or security.
• 2+ years in a customer-facing role, presales exposure preferred.
• Dell/HP/VMware/Hyper‑V certifications preferred.
• Experience with CRM (ConnectWise, Salesforce, or Microsoft Dynamics).
• Strong knowledge of managed services products and IT ecosystems.
• Experience with virtualization and SQL.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support presales site activities and coordinate trial tests.
• Deliver technical presentations to explain products and services.
• Work with customers and Engineers to ensure equipment meets system requirements.
• Collaborate with Sales to translate customer needs into solutions.
• Maintain long-term customer relationships and advocacy.
• Support proposal generation and technical clarifications.
• Travel up to 25% as required.

Skills

Presales experience

CRM systems

Customer facing

Vendor certifications

IT infrastructure knowledge

SQL

MS Dynamics

VMware

Education

Bachelor's degree in computer science or related field

Tools

ConnectWise

Salesforce

Microsoft Dynamics

VMware

Hyper-V

SQL

Dell hardware

HP hardware

Job description

Logically is seeking a Technical Account Manager to bridge pre-sales and post-sales support, acting as a technology adviser for assigned customers. You will build long-term relationships, coordinate with engineering and sales, and represent the customer voice across internal teams.

The role requires 6–9 years in IT or sales engineering, presales exposure, and CRM proficiency. This remote position includes 25% travel and a clear path for professional growth.