Remote Technical Account Manager — AI Security Solutions

Tech Sales Jobs; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Monthly connectivity reimbursement

Unlimited paid time off

401(K) Retirement Savings Plan

Job summary

Frame Security is seeking a Technical Account Manager to serve as a technical secret weapon across the customer journey. You will partner with Sales, Customer Success, Product, and Engineering to drive deployments and ensure maximum value from POVs and renewals.

You don’t need a cybersecurity background, but you must have strong technical fundamentals, curiosity, and the ability to translate complex tech into plain language while thriving in a fast-paced, collaborative environment.

Qualifications

• 2–5 years in a customer-facing tech role (Sales/Solutions Engineer, TAM, CS engineer).
• Solid tech fundamentals across enterprise IT environments (identity, SSO, Okta, Entra ID).
• Grit and curiosity with ability to troubleshoot live in front of customers.
• Low ego, high energy with a bias for action and collaboration.
• SaaS/cybersecurity experience is a plus.

Responsibilities

• Troubleshoot live issues, run technical workshops, and remove roadblocks.
• Drive POV deployments: design, configure, and support POV environments (identity, SSO, email).
• Partner with Sales, CS, Product and Engineering for a seamless journey from demo to renewal.
• Create reusable docs, playbooks, and insights for Product and Engineering teams.

Skills

Customer-facing tech role

Tech fundamentals

Grit & curiosity

Low ego, high energy

SaaS experience

Tools

Okta

Entra ID

SSO/SAML

Identity management

Email infrastructure

Job description

Frame Security is seeking a Technical Account Manager to serve as a technical secret weapon across the customer journey. You will partner with Sales, Customer Success, Product, and Engineering to drive deployments and ensure maximum value from POVs and renewals.

You don’t need a cybersecurity background, but you must have strong technical fundamentals, curiosity, and the ability to translate complex tech into plain language while thriving in a fast-paced, collaborative environment.