Remote Tech Support Specialist — Game Platform & QA

ModSquad; United States; Remote; USD 50,000 - 85,000; Full time

Benefits offered by this job

Remote-first

Flexible, project-based culture

Job summary

ModSquad is a remote-first company offering customer experience services with a global footprint. This role provides T1 and advanced technical support for a developer platform, and you will assist with game development, QA, and 3D digital asset moderation.

The schedule runs Monday–Sunday with shifts between 9am–5pm PST, reflecting a flexible, project-based environment. You should bring strong technical support experience, familiarity with game engines and QA methods, and knowledge of CRMs like

Qualifications

• Attention to detail and technical customer support experience.
• Familiar with game engines, QA methodologies, and digital marketplace platforms.
• Knowledge of Salesforce or other CRMs and foundational scripting.

Responsibilities

• Provide T1 and advanced technical support for a developer platform.
• Assist with game development, QA, and 3D digital asset moderation.

Skills

Technical support

Game engines

QA methodologies

Digital marketplace platforms

Scripting basics

Tools

Salesforce

Job description

ModSquad is a remote-first company offering customer experience services with a global footprint. This role provides T1 and advanced technical support for a developer platform, and you will assist with game development, QA, and 3D digital asset moderation.

The schedule runs Monday–Sunday with shifts between 9am–5pm PST, reflecting a flexible, project-based environment. You should bring strong technical support experience, familiarity with game engines and QA methods, and knowledge of CRMs like