Quality Assurance Specialist (QA Coordination)

University of Michigan Health-West; Northern (KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Royalty bonus

Unlimited PTO

Career growth support

Remote/Hybrid options

Job summary

University of Michigan Health-West is seeking a Quality Assurance Specialist (QA Coordination) to bridge development and testing across internal teams and external partners. You will coordinate third-party QA vendors, oversee build deployment workflows, and maintain Jira database integrity.

This role involves hands-on testing for high-priority titles, developing structured test plans, and serving as the central QA contact for cross-functional teams while reviewing automated test results.

Qualifications

• Experience with QA coordination and cross-functional communication.
• Proficient in bug tracking and project management tools such as Jira.
• Ability to manage multiple projects at different stages.
• Strong problem-solving to unblock blockers and drive quality.

Responsibilities

• Coordinate third-party QA vendors and testing partners, setting priorities and tracking performance.
• Develop and maintain test plans and documentation to track issues from discovery to resolution.
• Oversee Jira database health through cleanup and accurate bug tracking data.
• Direct daily build deployment processes to ensure successful distribution to teams.
• Perform hands-on testing for high-priority titles and investigate complex issues.
• Serve as central QA contact across cross-functional teams.
• Support senior QA coordination by managing meeting agendas and reviewing results.

Skills

Problem solving

Jira / bug tracking tools

Project management

Multitasking / prioritization

Tools

Jira

Job description

Quality Assurance Specialist (QA Coordination)

Remote (United States)

Employment Type

Full-Time

Compensation

$40,000 – $55,000 per year

Overview

This role blends hands-on quality assurance work with structured QA coordination responsibilities across internal teams and external partners. The position serves as a bridge between development and testing by coordinating third-party QA vendors, overseeing build deployment workflows, maintaining Jira database integrity, and conducting detailed technical investigations to ensure release readiness and quality standards are consistently met.

What You’ll Do

• Coordinate third-party QA vendors and external testing partners by setting priorities, tracking performance metrics, and ensuring consistent, high-quality deliverables.
• Develop and maintain structured test plans and documentation to track issues from initial discovery through final resolution.
• Oversee Jira database health by performing ongoing cleanup, enforcing documentation standards, and maintaining accurate, actionable bug tracking data.
• Direct and monitor daily build deployment processes to ensure successful distribution to internal teams and external stakeholders.
• Perform hands-on testing for high-priority titles, including deep-dive investigations into complex, community-reported, or difficult-to-reproduce issues.
• Act as a central point of contact for QA-related communication across cross-functional teams.
• Support senior QA coordination efforts by managing meeting agendas, tracking action items, and reviewing automated test results.

Qualifications

• Strong problem-solving skills with a demonstrated ability to resolve cross-disciplinary blockers efficiently.
• Experience using project management and bug tracking tools such as Jira or similar platforms.
• Ability to manage multiple concurrent projects at varying stages of development.
• Comfort working in a fast-paced environment while balancing competing priorities and stakeholder expectations.

Preferred Experience

• Interest in asymmetrical multiplayer games and active engagement in analyzing gameplay systems.
• Experience working with live-service game models and post-launch content pipelines.
• Experience coordinating multiple projects in remote or hybrid work environments.
• Flexible work options including remote, hybrid, or in-office arrangements.
• Comprehensive medical, dental, and vision coverage for employees, with partial dependent coverage.
• 401(k) plan with employer match.
• Quarterly royalty bonus program.
• Unlimited paid time off plus over four weeks of scheduled annual breaks, including seasonal company-wide closures and additional holidays.
• Support for career growth and continued education.
• Permission to pursue additional non-competitive professional endeavors.

Recruitment notice: all communication only happens from authorized email addresses ending [e-mail]. We never ask for payments or sensitive documents. Suspect a scam? Email [e-mail]