Remote Tech Support Specialist - Gaming Platform

ModSquad; United States; Remote; USD 21,000 - 39,000; Part time

Job summary

ModSquad is seeking a proactive tech support agent to deliver top-notch service on a developer's platform. This 24/7 project requires at least 20 hours per week and a strong familiarity with game engines, QA processes, and digital content moderation.

The ideal candidate will have technical customer support experience, knowledge of digital marketplaces, Salesforce or similar CRMs, and a solid grasp of scripting or programming concepts. A genuine passion for gaming and fluent English are essential.

Qualifications

• Attention to detail and accuracy in technical support tasks.
• Strong knowledge of game engines and game development is a plus.
• Familiarity with QA processes and 3D asset moderation is a bonus.
• Technical customer support experience with CRM familiarity.
• Gamer mindset and passion for the gaming industry.
• Professional English fluency.

Skills

Attention to detail

Game engines knowledge

QA & testing

Technical customer support

Digital marketplaces

Salesforce / CRMs

Data analysis

Scripting concepts

Gaming industry passion

English fluency

Job description

ModSquad is seeking a proactive tech support agent to deliver top-notch service on a developer's platform. This 24/7 project requires at least 20 hours per week and a strong familiarity with game engines, QA processes, and digital content moderation.

The ideal candidate will have technical customer support experience, knowledge of digital marketplaces, Salesforce or similar CRMs, and a solid grasp of scripting or programming concepts. A genuine passion for gaming and fluent English are essential.