Remote Tech Program Manager - SaaS & Platforms (Contract)

Shift Paradigm; United States; Remote; USD 103,000 - 117,000; Part time

Job summary

Shift Paradigm is seeking a Contract Technical Program Manager to join our Product & Project Management Operations team (PPMO). You will bridge client needs and delivery for SaaS and platform engagements, working remotely with U.S.

based clients. The role involves leading delivery in consultancy settings, coordinating multiple client engagements, managing budgets and timelines, and shaping scopes of work with clear acceptance criteria.

Qualifications

• Experience leading delivery in a consultancy or agency context (required).
• Project management fluency with clear, trustworthy communication.
• Background spanning PM and PO; adaptable to work across methodologies.
• Platform and SaaS delivery experience with enterprise SaaS environments.
• Web and software experience; translate business and tech requirements into specs.

Responsibilities

• Lead client delivery, overseeing budgets and timelines on active engagements.
• Coordinate across engineering, operations, and client partners to align delivery approach and resolve issues.
• Define requirements and scope, write assumptions, and develop SOWs that protect client outcomes and margins.

Skills

Project management

PM/PO hybrid

SaaS delivery

Client delivery leadership

Cross-functional collaboration

Tools

Adobe Experience Cloud

Salesforce

Job description

Shift Paradigm is seeking a Contract Technical Program Manager to join our Product & Project Management Operations team (PPMO). You will bridge client needs and delivery for SaaS and platform engagements, working remotely with U.S.

based clients. The role involves leading delivery in consultancy settings, coordinating multiple client engagements, managing budgets and timelines, and shaping scopes of work with clear acceptance criteria.