Remote Tech Operations Analyst - Incident & Data Insights

United States Digital Space LLC

United States

On-site

USD 48,000 - 75,000

Full time

13 days ago
Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Distribusion seeks a Technical Operations Analyst to join the Control Room team in Berlin. You will monitor system operations, assist in incident investigations, and collaborate across teams to keep the platform running smoothly.

You will analyze data with SQL basics, learn Grafana/Prometheus/New Relic, and communicate updates clearly in English. This role suits someone early in their career who enjoys solving technical problems in a fast-paced environment.

Qualifications

  • 0–2 years of experience or a relevant degree (e.g., Computer Science, IT, BIS).
  • Familiarity with basic SQL queries, log analysis and database concepts; comfortable learning monitoring tools like Grafana, Prometheus, or New Relic.
  • Curiosity to learn how complex systems work and a desire to solve technical problems.
  • Good written and spoken English, with the ability to explain technical details clearly.
  • Adaptable to a fast-paced tech environment and juggling different tasks.

Responsibilities

  • Operational Support: Monitor system operations daily to help maintain smooth processes across the platform.
  • Incident Management: Assist in investigating reported issues, troubleshooting errors, and helping the team resolve incidents quickly.
  • Problem Solving: Develop understanding of our stack to perform technical investigations and support long-term fixes.
  • Data Analysis: Run database queries to gather insights, validate technical issues, and identify improvements.
  • Process Support: Collaborate with senior team members on operational projects and test new internal tools.
  • Effective Communication: Manage internal and external communication with clear, transparent updates.

Skills

Curiosity to learn
English communication
Adaptability
Problem solving

Education

Relevant degree (CS/IT/BIS)

Tools

Grafana
Prometheus
New Relic
BigQuery
PostgreSQL
Jira

Job description

Distribusion seeks a Technical Operations Analyst to join the Control Room team in Berlin. You will monitor system operations, assist in incident investigations, and collaborate across teams to keep the platform running smoothly.

You will analyze data with SQL basics, learn Grafana/Prometheus/New Relic, and communicate updates clearly in English. This role suits someone early in their career who enjoys solving technical problems in a fast-paced environment.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Tech Operations Analyst - Graduate (all genders)
Tech Operations Analyst - Graduate (all genders)

United States Digital Space LLC • United States

Hybrid
USD 48,000 - 75,000
Senior Systems Operations Engineer - Incident & Reliability
Senior Systems Operations Engineer - Incident & Reliability

thetradedesk • Chicago (IL)

On-site
USD 120,000 - 170,000
Healthcare (medical, dental, vision)
401k plan with company match
Employee stock purchase plan
+1
Incident Response Center Analyst
Incident Response Center Analyst

Verigent • San Jose (CA)

On-site
USD 75,000 - 95,000
Remote Incident Response Analyst: P0 Troubleshooter
Remote Incident Response Analyst: P0 Troubleshooter

Liftlab, Inc. • Northern (KY)

Hybrid
USD 65,000 - 110,000
Operations Engineer - Triage Operations
Operations Engineer - Triage Operations

Perennial Resources International • Totowa (NJ)

On-site
USD 120,000 - 160,000
Systems Operations Analyst II - Incident Response & Uptime
Systems Operations Analyst II - Incident Response & Uptime

ICE Clear Europe Limited • Atlanta (GA)

Hybrid
USD 65,000 - 85,000
Tech Support Engineer — Incident & Data Troubleshooter
Tech Support Engineer — Incident & Data Troubleshooter

FeverUp • United States

Remote
USD 69,000 - 104,000
Health insurance
Remote work anywhere in Spain
Relocation package for international
+5
Service Reliability & Incident Analyst
Service Reliability & Incident Analyst

Oakridge Staffing • New York (NY)

On-site
USD 110,000 - 140,000
Security Operations Analyst 2nd Level – Incident Response
Security Operations Analyst 2nd Level – Incident Response

water IT Security & Defense • Germany (OH)

On-site
USD 79,000 - 115,000
Vertrauensurlaub
Work & Sleep in Büroapartments (Düssel
100% remote – EU-weite Remote-Arbeit
+4
Technical Analyst 5562
Technical Analyst 5562

Tier4 Group • Milwaukee (WI)

On-site
USD 65,000 - 90,000