Remote Tech Customer Success Manager – AI Cyber Security

Check-Point-Software-Technologies-2; Oklahoma City (OK); On-site; USD 90,000 - 130,000; Full time

Job summary

Check Point Software Technologies is seeking a Technical Customer Success Manager for Central US. The role focuses on accelerating value realization, managing executive relationships, and guiding adoption across deployments. You will liaise with product, engineering, and support teams to satisfy customer needs and drive retention.

Ideal candidates bring 5+ years in cyber/IT customer-facing roles, strong communication, and a proactive, independent work style suitable for travel when required.

Qualifications

• 5+ years of relevant experience in Cyber/IT roles related to customer success, pre-sales, professional services, sales or technical services.
• Strong communication and relationship-building skills.

Responsibilities

• Accelerate the customer’s value realization of Check Point’s products and services
• Develop and nurture relationships with key customer decision makers (Exec and Engineering)
• Lead customer-facing account management strategies and QBRs
• Identify upsell/cross-sell opportunities and promote value through customer experience
• Coordinate with Products, Engineering, Support to fulfill technical and strategic requirements
• Collaborate with implementation partners on strategic accounts and opportunities
• Ensure retention goals and milestones are met

Skills

Customer success

Pre-Sales

Professional Services

Sales

Technical Services

Communication skills

Travel willingness

Job description

Check Point Software Technologies is seeking a Technical Customer Success Manager for Central US. The role focuses on accelerating value realization, managing executive relationships, and guiding adoption across deployments. You will liaise with product, engineering, and support teams to satisfy customer needs and drive retention.

Ideal candidates bring 5+ years in cyber/IT customer-facing roles, strong communication, and a proactive, independent work style suitable for travel when required.