Remote Tax Specialist — 1040 Prep & Customer Support

Intuit, Inc.; Broomfield (CO); Remote; USD 29,000 - 37,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits package

Job summary

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely with tax preparation, explanations of terms, and guidance. The role emphasizes clear communication and customer empathy in a virtual setting.

You will handle federal/state returns, respond to product questions, and ensure accurate, efficient service. Requires 2+ years of tax prep experience, PTIN, and ability to work at least 20 hours per week in a fast-paced environment. Bilingual English/Spanish a plus.

Qualifications

• 2+ years of recent federal/state individual 1040 return prep experience.
• Active PTIN and ability to obtain state licenses if needed.
• Working knowledge of Circular 230.
• Willing to work minimum 20 hours per week.
• Proficient with technology and video/audio tools.

Responsibilities

• Assist TurboTax customers via virtual video communications.
• Provide tax advice, full service returns, and product inquiries.
• Document customer interactions and resolve tax questions.
• Meet KPIs and participate in training and pilots as needed.

Skills

Customer service

Communication

Problem solving

Fast-paced work

Video chat tools

Internet connection

Bilingual (English/Spanish)

Job description

Intuit, Inc. is seeking a tax professional to assist TurboTax customers remotely with tax preparation, explanations of terms, and guidance. The role emphasizes clear communication and customer empathy in a virtual setting.

You will handle federal/state returns, respond to product questions, and ensure accurate, efficient service. Requires 2+ years of tax prep experience, PTIN, and ability to work at least 20 hours per week in a fast-paced environment. Bilingual English/Spanish a plus.