Remote Tax Preparer: Expert 1040 Returns & Support

Intuit, Inc.; Broomfield (CO); Remote; USD 29,000 - 39,000; Part time

Job summary

Intuit, Inc. is seeking a tax professional to assist customers remotely with their TurboTax returns. You will provide expert guidance, perform full-service return preparation, and explain tax concepts in everyday language while delivering high-quality customer experiences.

The role emphasizes strong communication, empathy, and the ability to work with video tools. A minimum of 2 years' tax prep experience and a PTIN are required; bilingual English/Spanish is a plus.

Qualifications

• 2+ years of experience preparing federal and state 1040 returns for at least 30 clients per season.
• Active PTIN and ability to obtain any required state licenses.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and tax software; strong communication skills.
• Bilingual English/Spanish is a plus.

Responsibilities

• Assist TurboTax customers via virtual video interactions to provide tax advice.
• Prepare and sign full-service tax returns and answer product questions.
• Document customer interactions and resolve inquiries per policy.
• Meet KPI metrics and participate in training and pilot projects.

Skills

Tax prep experience

Customer service

Bilingual English/Spanish

Education

PTIN

State licenses

Tools

Smartlook

Video communications

Job description

Intuit, Inc. is seeking a tax professional to assist customers remotely with their TurboTax returns. You will provide expert guidance, perform full-service return preparation, and explain tax concepts in everyday language while delivering high-quality customer experiences.

The role emphasizes strong communication, empathy, and the ability to work with video tools. A minimum of 2 years' tax prep experience and a PTIN are required; bilingual English/Spanish is a plus.