Remote Tax Preparer & Returns Advisor (1040s)

Intuit, Inc.; Fayetteville (AR); Remote; USD 26,000 - 39,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role to guide TurboTax customers through tax preparation and explanations of tax terms. You will interact via video and provide expert support to ensure confident customer experiences.

Requirements include 2+ years of 1040 prep experience, active PTIN, and willingness to work at least 20 hours per week. English/Spanish bilingual is a plus; remote nationwide opportunities available.

Qualifications

• 2+ years of recent experience preparing federal and state individual 1040 tax returns for at least 30 clients per season using commercial tax prep software.
• Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Must be willing and available to work a minimum of 20 hours per week.

Responsibilities

• This is a virtual, customer-facing role; you will interact with customers using video communications software (Smartlook).
• Help TurboTax customers with tax advice, full service return preparation and signature, and product inquiries.
• Create high quality customer interactions with deep empathy and tax knowledge.
• Utilize government websites and resources to deliver the right answer in everyday language.
• Document customer interactions and meet KPIs and Big Bet Goals.

Skills

Tax preparation

Customer service

Bilingual English/Spanish

Communication skills

Tools

TurboTax software

Smartlook

Job description

Intuit, Inc. is seeking a motivated tax professional for a virtual, customer-facing role to guide TurboTax customers through tax preparation and explanations of tax terms. You will interact via video and provide expert support to ensure confident customer experiences.

Requirements include 2+ years of 1040 prep experience, active PTIN, and willingness to work at least 20 hours per week. English/Spanish bilingual is a plus; remote nationwide opportunities available.